Objective

Design a clean, intuitive, and scalable experience that allows employees to:

• Understand that event and session registration are separate actions

• Discover, preview, and register for sessions with minimal friction

• See real-time confirmation of their session status

• Easily manage their session participation after registering

Research & Insights

Our user research included interviews with past event attendees and operations staff. We found consistent themes:

• Users thought registering for the event meant they were automatically added to all sessions

• They missed session details because the current “Read More” interactions were hidden or unclear

• After registering, users had no easy way to track which sessions they had joined

These insights gave us the foundation to reimagine the session flow, from landing to confirmation to management.

Design Breakdown

We divided the experience into key screens and states, addressing each problem through focused UI updates.

Registration Confirmation Page

After completing the event registration, we displayed a clearly structured confirmation message:

“You’re all set. Your event is scheduled for Monday, May 08, 2022 | 9:00 AM PDT”

Along with calendar integration and registration management actions, this message created a natural transition into the next step, joining sessions.

Session Discovery Section

Below the confirmation, we added a clear prompt:

“You can also attain the Sessions for this event.”

This introduced a scrollable, modular session list that included:

• Session title, time, and brief description

• A prominent “Join” button for each session

• A visual status indicator when a session was already joined

• A “Read More” link to preview extended session details

Read More Interaction

The “Read More” feature expanded the session card in-line, offering:

• Detailed session description

• Additional context for employees to make an informed decision

• Clear actions (Join/Leave) at the end of the content

This allowed users to preview multiple sessions quickly, without navigating away from the main screen.

Joined Sessions Dropdown

To improve visibility into session status, we introduced a compact dropdown banner:

“Joined 1/5 Sessions”

Clicking this revealed all currently joined sessions, with quick access to leave or rejoin. This real-time tracker helped employees feel in control, minimized redundancy, and improved transparency.

Solution

We introduced modular session cards, real-time status tracking, and inline “Read More” previews to improve discoverability. A session summary banner gave users a quick glance at their progress. With clear CTAs and feedback, employees could now register, track, and revisit their sessions in just a few clicks, making the experience seamless across events.

Validation & Testing

We conducted usability testing with internal employees:

• Most users completed session registration without guidance

• The “Read More” and “Joined” tags were widely understood

• Users appreciated seeing their session count update dynamically

After incorporating feedback, we added tooltip support for less familiar terms and streamlined the layout for mobile compatibility.

Outcome

• 35% increase in session participation across all internal launches

• 40% reduction in internal support requests for event/session issues

• Consistently positive feedback on clarity, simplicity, and session visibility

Reflection

This project showed how important micro-interactions and state clarity are when designing for large-scale, multi-session event platforms. It wasn’t about reinventing the registration process, it was about helping users feel confident, informed, and in control at every step.

By combining thoughtful content structure, consistent feedback, and scalable UI patterns, we delivered a solution that not only solved the problem—but raised the standard for all future event experiences at Apple.